Telesis Secure Login FAQ's

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Telesis Secure Login

Frequently Asked Questions

Q:	Why do I need to set up my security questions?
Q:	How do I set up my security questions?
Q:	Why am I receiving an error message that the information I'm entering to answer my security questions does not match?
Q:	What’s the difference between enrolling my account versus enrolling my account and my computer?
Q:	What will happen if I remove extra security protection from this computer?
Q:	My account has been reset. How do I re-enroll my account?
Q:	I have already enrolled my online banking account. How do I enroll my computer?
Q:	How can I enroll an additional computer?
Q:	Why am I being asked to answer security questions when logging into MySource?
Q:	Does Telesis Secure Login use cookies?
Q:	Can I log in from multiple computers and browsers?
Q:	I share my computer with someone who also uses MySource online banking. Can both of us still log in from the same computer?
Q:	Why did Telesis apply Enhanced Security to my account?
Q:	I can’t remember the answer to my security questions. What should I do?